Terms and Conditions
Terms & Conditions
Effective Date: August 2, 2025
Welcome to Zenvano – Dress Your Energy. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this site, you agree to accept all terms and conditions described here. If you do not agree, please do not continue to use Zenvano.
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1. General
Zenvano is a fashion and lifestyle brand offering globally shipped apparel curated with intention. These terms govern your use of our website and any purchases made through it.
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2. Eligibility
You must be at least 18 years old or have the consent of a parent or legal guardian to use our site and place orders.
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3. Product Information
All product details, images, and prices are subject to change without notice.
We do our best to display accurate descriptions and colors. However, actual colors may vary slightly due to device screens and lighting.
Prices may vary depending on promotions, suppliers, or your location.
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4. Orders & Payments
Orders are confirmed via email after successful payment.
We accept secure payment methods including credit/debit cards, UPI, PayPal, Razorpay, and other trusted gateways.
Zenvano reserves the right to cancel any order in case of payment issues, pricing errors, or stock unavailability.
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5. Shipping & Delivery
We offer international shipping.
Standard delivery: 7–15 business days
Express options (where available): 3–7 business days
Shipping timeframes are estimates and may vary due to customs or courier delays.
Tracking details will be emailed to you once the order is dispatched.
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6. Returns & Exchanges
Returns are accepted within 7 days of delivery for unused, unwashed items in original packaging with tags.
Return shipping is the customer’s responsibility unless the item is defective or incorrect.
Items not eligible for return: final sale items, undergarments, accessories, or customized pieces.
Please email us at zenvano.global@gmail.com for return instructions.
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7. Cancellations
Orders may be canceled within 12 hours of placement by emailing us.
After processing or shipment, cancellations are not possible.
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8. Intellectual Property
All content on this site (images, logos, designs, text) is the property of Zenvano and is protected under copyright and trademark laws. Unauthorized use is strictly prohibited.
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9. Privacy Policy
Your personal data is safe with us. Read our full Privacy Policy to understand how we collect, use, and protect your information.
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10. Limitation of Liability
Zenvano is not liable for:
Indirect, incidental, or consequential damages
Delays caused by third-party shipping or payment providers
Loss of data or interruptions due to technical issues
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11. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in [Your City or State, e.g., Kerala].
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12. Contact Us
Have questions or concerns?
📩 Email: zenvano.global@gmail.com
📍 Location: Global Online Clothing Store